Terms of Service

Welcome to The Drain Guy website. By using our services or browsing our site, you agree to the following terms and conditions:

1. Services

We provide professional drain care services including blocked drain clearing, leak detection, and drain sanitizing for residential and commercial properties.

2. Appointments

Appointments can be scheduled via phone, email, or through our contact form. We strive to be punctual and deliver high-quality service.

3. Payments

Payment is due upon completion of services unless otherwise agreed upon. Accepted payment methods will be discussed during booking.

4. Cancellations

We request a minimum of 24 hours’ notice for cancellations or rescheduling. Late cancellations may incur a fee.

5. Service Guarantee

We stand behind our work. If you’re not satisfied, please contact us within 48 hours of service completion, and we’ll work to make it right.

6. Limitation of Liability

While we take great care in our work, The Drain Guy is not liable for pre-existing issues, third-party installations, or structural damage caused by external factors.

7. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with a revised effective date.

8. Contact

If you have any questions about these Terms, please contact us at:
📧 jakes@thedrainguy.co.za
📞 067 031 0266

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